Implementation and re-implementation
Finance, supply chain, manufacturing, projects, service and asset modules, always starting from the client's process.
Implementation and support
In most cases IFS is misconfigured, not wrong, and it can be fixed without replacing it. BI Smart is an official IFS partner and works on both fronts: implementing from scratch and fixing rollouts that never stuck.
All servicesFinance, supply chain, manufacturing, projects, service and asset modules, always starting from the client's process.
Where the setup pushes the operation out of the system, and what changes to bring it back in.
IFS Applications 10 to IFS Cloud, taking care not to carry the old habits into the new version.
A ticket queue with response times by criticality. We resolve the ticket and keep improving the system along the way.
On site, with the people who do the work: how it is done today, what already exists in IFS and what gets stuck. You get the list of what to keep, what to redo and the order of entry by module.
The flow is designed with the departments and only then configured. Every configuration decision is written down, with its reason, so nothing depends on whoever implemented it.
Records, balances and structures migrated in test loads and checked by the departments before go-live.
From order to invoice, from purchase to payment, from production order to cost, with the people who will use it. Training happens there, in each person's work.
Go-live with the team alongside until the first month-end close.
A ticket queue with deadlines by severity, and the system improving along the way.
Tell us what is holding the operation back today. You leave the first conversation with a direction, even if nothing is signed.